
Securus Mobile is a comprehensive communication app designed specifically for staying connected with incarcerated individuals. The app offers multiple ways to maintain contact, including video calls, messaging services, and prepaid calling account management. With features like Video Connect, users can schedule and conduct video sessions from anywhere with Wi-Fi or cellular data service. Additionally, the messaging services allow users to send and receive messages, eCards, and even short video messages called VideoGrams.
The app also provides robust account management tools, enabling users to handle funds for calls and other services. Whether it's managing AdvanceConnect accounts for receiving calls or depositing funds into Securus Debit accounts for the incarcerated individual’s use, Securus Mobile ensures seamless financial transactions. This makes it an essential tool for families and friends looking to maintain meaningful connections despite challenging circumstances.
Securus Mobile stands out with its diverse range of features tailored to facilitate communication with incarcerated individuals. One of the key highlights is Video Connect, which allows users to enroll, schedule, and manage video sessions effortlessly. Users can sync session details with their calendars and receive timely notifications, ensuring they never miss a scheduled call. The app also includes tools for managing photos for identification and testing Wi-Fi or cellular connections to guarantee optimal video quality.
In addition to video services, Securus Mobile offers extensive messaging capabilities. Users can send and receive messages, attach photos, and even send digital greeting cards known as eCards. The app supports Snap n’ Send, allowing users to capture and send selfies directly from their gallery. Furthermore, the prepaid calling account management feature lets users fund accounts, view transaction histories, and manage phone numbers that can receive calls. These functionalities collectively ensure a reliable and user-friendly experience, making Securus Mobile a vital communication tool.
Real-time messaging speed and reliability are crucial for maintaining seamless communication, especially in sensitive environments like the Securus Mobile app. This application ensures that messages, whether text or multimedia, are delivered promptly and consistently.
The Securus Mobile app incorporates advanced technology to facilitate instant message delivery between users and incarcerated individuals. By leveraging robust server infrastructure and optimized data protocols, the app minimizes latency, ensuring that communications are transmitted without delay.
For users, this means peace of mind knowing that their messages will reach their intended recipients without unnecessary waiting. The app's reliable messaging system supports features such as eMessaging, VideoGrams, and real-time notifications, enhancing the overall user experience.
Furthermore, the app provides options like Securus Text Connect, which allows for real-time two-way communication through purchased 'Connects.' Users can also set up low balance alerts to maintain uninterrupted service, reinforcing the importance of reliable messaging in keeping connections strong.
Media sharing support is a vital feature of the Securus Mobile app, enabling users to share various forms of media with incarcerated individuals. This functionality enriches communication by allowing more than just text-based interactions.
Through the Securus Mobile app, users can attach multiple photos to messages, send digital greeting cards known as eCards, and even send 30-second VideoGrams. These features help convey emotions and expressions that text alone might not fully capture, providing a richer communication experience.
In addition to photos and videos, the app facilitates the sharing of Snap nu2019 Sendu2122 selfies and gallery images. With the ability to include up to five attachments per message, users can create comprehensive and engaging communications that bring them closer to their contacts.
By supporting diverse media formats and integrating these capabilities across different services like eMessaging and Securus Text Connect, the app ensures that all interactions are meaningful and personal, thus strengthening the bonds between users and incarcerated individuals despite physical barriers.
User-friendly interface
Comprehensive account management
Multiple communication options
Real-time notifications
Secure transaction handling
Requires Android 11.0+
Limited to specific facilities
Additional costs for stamps
Potential connectivity issues
Complex setup for new users


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